Shipping Policy

Free Worldwide Shipping

Great news: shipping is always free on every order, everywhere we serve. No minimum purchase, no surprise fees at checkout, no membership required. The price you see is the price you pay.

Order Processing

Processing Time

All orders are processed and dispatched within 1-3 business days after payment is confirmed. Custom and personalized items may require additional production time, which will be clearly displayed on the product page before you order.

Order Confirmation

As soon as your order is placed, you will receive a confirmation email with the details of everything you bought. When your package leaves our warehouse, a second email arrives with your tracking number, so you can watch it make its way to you.

Estimated Delivery Times

Where We Ship

We currently deliver to the United States and most destinations worldwide. Once your order is on its way, expect delivery within approximately 6-12 business days, depending on your location and local carrier speeds.

Why Times May Vary

Delivery windows can be affected by remote addresses, holidays, peak shopping seasons, and customs processing on international orders. If your package is taking longer than expected, do not worry — reach out through our Contact page and our team will investigate right away.

Customs, Duties and Taxes

We Cover Them. Period.

For international orders, all customs duties and import taxes are paid by us. You will never be asked for extra money at the door. There is no hidden fee, no carrier invoice, no awkward negotiation with your delivery driver.

Order Tracking

Every shipped order includes a tracking number emailed to you and tied to your account. Tracking information usually becomes active within 24-48 hours after your label is created. You can follow each leg of the journey from our warehouse to your doorstep.

Shipping Restrictions

A small number of items, such as products containing certain materials or oversized packages, may have limited delivery options in some regions. If an item cannot ship to your address, we will let you know quickly and refund you in full.

Damaged, Lost or Delayed Packages

Damaged on Arrival

If your order arrives damaged, please contact us through our Contact page within 30 days of delivery with a photo of the item and its packaging. We will send a replacement or issue a refund — your choice, our cost.

Lost Packages

If your tracking shows no movement for an extended period or confirms a lost package, tell us and we will make it right immediately with a replacement or full refund. You are never left holding the problem.

Wrong Address

Spotted a typo in your shipping address? Contact us as soon as possible. If the order has not shipped, we will fix it on the spot. If it is already in transit, we will do everything we can to intercept or redirect it.

Multiple Orders

Placed more than one order recently? We try to combine shipments when possible so you receive everything together — and you never pay extra for the convenience.